Contact · The front desk

Not A Sales Call — A Quiet Half Hour

Tell us about the practice: how many on staff, which systems hold patient records, what prompted the question. We will say, plainly, which stop to begin at — and whether you need us at all.

Call (650) 274-5766

Thirty minutes, no charge. Weekdays 9am–5pm — or leave a note at the desk.

Our callers are usually
  • Primary care
  • Dental
  • Physical therapy
  • Behavioral health
Admit one practicePlatform 01

Introductory Call

Thirty minutes · Complimentary · Weekdays 9am–5pm

Railyard Row
San Francisco
Line 1The desk directoryA person answers

Three Lines Into The Front Desk

Telephone is quickest. Email suits a longer description. The office is open to visitors by appointment.

(650) 274-5766

Weekdays 9am–5pm. Leave a message and it is returned the same working day.

frontdesk@railyardrowproject.com

Send a clinic type and a headcount; we reply with a clear scope and a fixed fee.

631 Ofarrell St Apt 1002
San Francisco, CA 94109

Weekdays 9am–5pm, by appointment. We also come to you, anywhere in San Francisco.

Line 2Leave a noteAnswered within one working day
Departures · The DeskStatus
Monday – Friday · 9am–5pmBoarding
SaturdayPlatform closed
SundayPlatform closed

Notes left here are answered within one working day. Please never send patient information through this form.

Prefer to write

Leave A Note At The Desk

Line 3Before we talkHelpful, never required

What To Have Beside You For The First Call

None of this is homework. Whatever you can gather lets us name a fixed fee on the call itself rather than a week later.

  1. A rough headcountClinicians, front desk and billing — the number decides whether training runs once or twice.
  2. Where records liveThe practice-management or EHR software’s name is enough. Hosted or in a back room, either is fine.
  3. Your outside IT contactIf someone looks after your computers, their name helps. If no one does, say so — most of our clinics are in that position.
  4. The date of your last risk analysisIf you cannot remember one, that is a useful answer too.
Line 4The officeSan Francisco, CA
Come by

The Platform On O’Farrell Street

631 Ofarrell St Apt 1002
San Francisco, CA 94109

Weekdays 9am–5pm, by appointment. Most walk-throughs happen at your clinic, so the office is mainly for the quiet half hour and the odd cup of tea.

Find the platform